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Case Studies
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View our approach to CX transformation.
26 September 2024
Understanding the CX journey: a case study in strategic alignment
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14 August 2024
Staying Ahead of the Customer Experience Curve: How ADCORP Thrives with an Independent CX Partner
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18 June 2024
Specialists in educational technologies and learning methodologies
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4 April 2024
Switching from Electronic Questionnaires to Verbatim Feedback
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25 July 2023
How real-time insights give Tsebo Solutions Group the competitive edge
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8 December 2022
Client relationships - the CX cornerstone for B2B companies
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26 August 2022
How customer journey mapping redefined CX for OMI
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27 July 2022
CTICC - A case study in ‘always-on’ CX
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17 March 2022
Maitland - A case study in data-driven CX
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