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21 November 2023
Crises: Which Of Our Fearsome Foursome Is Hitting SA Businesses Hardest?
iafrica.com
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16 November 2023
Companies and employees like Remote-Hybrid work. Customers don't!
africanmarketingconfederation.org
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7 November 2023
Newsjacking gone wrong – a recipe for a CX disaster
bizmag.co.za
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6 November 2023
Marketing smoke and mirrors: How to avoid CX fails
www.mediaupdate.co.za
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27 October 2023
How I Make Money with Customer Experience Specialist Nathalie Schooling
omny.fm
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18 October 2023
Employees love remote work, but customers strongly don’t
www.iol.co.za
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9 October 2023
Can AI and Chatbots really deliver Customer Experience Excellence?
africanmarketingconfederation.org
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5 October 2023
‘Long-term recovery won’t come from short-term thinking’
www.tourismupdate.co.za
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2 October 2023
Tourism's long-term recovery won't come from short-term thinking
www.bizcommunity.com
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5 September 2023
Don't bank on it: Most South Africans unhappy with their bank
www.capetalk.co.za
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22 August 2023
World Entrepreneur Day: Four of South Africa’s best that you should know
www.iol.co.za
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21 August 2023
Banks’ policies and laws cannot supersede the Constitution
www.iol.co.za
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