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2 September 2024
Why customer experience is now considered the number one differentiator (Page 30)
webkiosk.globalafricanetwork.com
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22 May 2024
BBRIEF - Threat of customer push-back against AI looms large
www.bbrief.co.za
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15 May 2024
Martechvibe - CX Re-Design Need Not Be a Complete Overhaul
martechvibe.com
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13 May 2024
The Media Online - Let the ecommerce brand war begin
themediaonline.co.za
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9 May 2024
Memeburn - Amazon launch in South Africa on 7 May, the necessary war for efficiency
memeburn.com
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9 May 2024
Supermarket & Retailer - Amazon’s ‘local is lekker’ strategy
supermarket.co.za
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9 May 2024
Maroela Media - Amazon amptelik in SA
maroelamedia.co.za
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9 May 2024
IOL - Amazon’s ‘local is lekker’ strategy taps into growth potential
www.iol.co.za
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8 May 2024
Eagerly-awaited Amazon officially opens shop in SA
www.itweb.co.za
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29 April 2024
Most customers HATE when companies use AI chatbots
www.ewn.co.za
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26 April 2024
Threat of customer push-back against AI looms large
it-online.co.za
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24 April 2024
Nathalie Schooling live on The Afternoon Drive, Radio 702 - Chatting about AI and CX
www.nlightencx.com
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