T’s & C’s

Here you will find all the
Terms and Conditions
for our website

Home » Terms and Conditions

This sets out the terms and conditions (“Terms and Conditions”) of Nlighten Customer Service Improvement Co Proprietary Limited with registration number 2005/007595/07 (“Nlighten”) governing the access and use of the information, products, services, and sale of products and in general, the use of and functions provided on https://www.nlightencx.com/ (“Website”)

These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”). By using the Website you acknowledge that you have read and agree to be bound by these Terms and Conditions.

Should any person that accesses the Website you disagree with any of the Terms and Conditions, you must refrain from accessing the Website and/or using our services.

Nlighten permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you accept all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

Nlighten reserves the right, in its sole discretion, to amend and/or replace any of, or the whole of, the Terms and Conditions. Such amendments shall supersede and replace any previous Terms and Conditions and shall be made available on the Website. Each time a user accesses the Website and/or uses the services, you consent, by such access and/or use, to the Terms and Conditions, as amended and/or replaced by Nlighten from time to time. If you are not satisfied with the amended Terms and Conditions, you should refrain from using the Website.

If there is anything in these Terms and Conditions that you do not understand then please contact us as soon as possible on 021 794 7533. Please note that calls to us may be monitored for training, security and quality assurance purposes.


The Website contains a number of our top-class customer service improvement services and training to assist you in implementing robust customer service strategies for your clients. In this way, we offer a comprehensive list of services that help you help your clients and inspire a continued loyalty and repetitive sales.

Nlighten reserves the right to make improvements, to change or to discontinue, without notice, any aspect or feature of the Website and any information or content on the Website.

Nlighten reserves the right to change and amend the products and details quoted on the Website from time to time without notice.

Nlighten may use the services of third parties to provide information on the Website. Should Nlighten use the services of third parties, it is important to note that Nlighten has no control over this information and makes no representations or warranties of any nature as to its accuracy, appropriateness or correctness. The user agrees that such information is provided “as is” and that Nlighten and its online partners, if any, shall not be liable for any losses or damages that may arise from the user’s reliance on it, howsoever these may arise.

Nlighten makes no representations or warranties, whether express or implied, as to the accuracy, completeness or reliability of any information, data and/or content on the Website, including without limitation:

Nlighten does not warrant that the Website or information or downloads shall be error-free or that they shall meet any particular criteria of performance or quality;

whilst Nlighten has taken reasonable measures to ensure the integrity of the Website and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via this Website are free of viruses, or any other data or code which has the ability to corrupt, damage or affect the operation of the user’s system; and

whilst Nlighten has taken reasonable measures to ensure that the content of the Website is accurate and complete, Nlighten makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Nlighten’s representatives, Nlighten shall not be bound thereby.